4.0/5 on the ETS 0-5 rater rubric
The email is well-structured and addresses all necessary points clearly. However, it could benefit from more varied sentence structures and slightly more sophisticated vocabulary to enhance its effectiveness.
Reach120 practice band estimate — not an official ETS score How we estimate
25 / 30
legacy comparison · pre-2026 scale
Content
4/5Breakdown
Working well
- Clear explanation for return
- Purchase details included — “Mention the original purchase details.”
- Request for return process information — “Ask about the return process and refund timeline.”
To improve
- Lack of sophisticated language Try: I am writing to request a return of the textbook due to a recent change in the course requirements.
- Limited syntactic variety Try: I would like to provide the original purchase details to assist with the return process.
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