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Back to SamplesWrite an Email — Sample
GoodGenerally Successful

The email effectively communicates the heating issue and its effects, maintaining a polite tone throughout. However, minor grammatical errors and a lack of more sophisticated vocabulary limit the overall effectiveness.

25 / 30

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Content

4/5

Breakdown

Clear purpose4/5
Complete response4/5
Addresses requirements4/5

Working well

  • Clear description of the problem — “Recently, you noticed that the heating system is not working properly, and the temperature in your apartment drops significantly at night.
  • Impact on personal comfort — “the temperature in your apartment drops significantly at night
  • Request for timeline and temporary solutions — “Request a specific timeline for repairs; Ask about temporary solutions

To improve

  • Lack of specific details Try: Recently, I noticed that the heating system fails to maintain a consistent temperature, often shutting off unexpectedly.
  • Limited elaboration on impact Try: As a result, I find it difficult to sleep comfortably, and it has started to affect my daily routine.

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