Back to SamplesWrite an Email — Sample
3.5/ 5
GoodPartially Successful
The email effectively communicates the issue and request, maintaining a polite tone. However, it suffers from grammatical errors and lacks detailed elaboration on troubleshooting attempts, which limits its overall effectiveness.
22 / 30
Intermediate
Content
3/5Breakdown
Clear purpose3/5
Complete response3/5
Addresses requirements3/5
Working well
- Clear identification of the issue — “However it began showing persistent errors and now refuses to print even basic documents.”
- Direct request for assistance — “I would like to ask for a repair or replacement options.”
To improve
- Lack of elaboration on troubleshooting steps Try: I attempted to troubleshoot by checking the connections and restarting the printer, but I am hesitant to open it due to warranty concerns.
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