Back to SamplesWrite an Email — Sample
4.0/ 5
GoodGenerally Successful
You clearly described the defect and stated your desired resolution. To improve, ensure you include a formal sign-off (e.g., 'Best regards, [Your Name]') and try to incorporate more varied sentence structures to demonstrate higher language proficiency.
25 / 30
Advanced
Content
4/5Breakdown
Clear purpose4/5
Complete response4/5
Addresses requirements4/5
Working well
- Clear and direct statement of purpose — “I am writing about a problem with my recent order.”
- Precise description of the technical defect — “The right earbud is not working because the audio jack seems to be broken.”
- Logical presentation of desired resolutions — “I would like to request a replacement for the broken headphones. If a replacement is not available, I would also accept a full refund.”
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