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Back to SamplesWrite an Email — Sample
GoodGenerally Successful

You clearly described the defect and stated your desired resolution. To improve, ensure you include a formal sign-off (e.g., 'Best regards, [Your Name]') and try to incorporate more varied sentence structures to demonstrate higher language proficiency.

25 / 30

Advanced

Content

4/5

Breakdown

Clear purpose4/5
Complete response4/5
Addresses requirements4/5

Working well

  • Clear and direct statement of purpose — “I am writing about a problem with my recent order.
  • Precise description of the technical defect — “The right earbud is not working because the audio jack seems to be broken.
  • Logical presentation of desired resolutions — “I would like to request a replacement for the broken headphones. If a replacement is not available, I would also accept a full refund.

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