Back to SamplesWrite an Email — Sample
2.0/ 5
DevelopingMostly Unsuccessful
The email includes a greeting and a clear intent, but it is marred by numerous grammatical errors and vague elaboration. The request for a refund or reshipment is present, but the overall language quality is insufficient for a higher score.
14 / 30
Basic
Content
2/5Breakdown
Clear purpose2/5
Complete response2/5
Addresses requirements2/5
Working well
- Order details provided — “My order number is #98765.”
- Clear statement of the problem — “the package has never arrived.”
- Request for resolution — “I hope to get a refund of reshipment”
To improve
- Lack of specificity Try: the place shown in the image is not my home; it appears to be an unfamiliar doorstep.
Score your own writing
Get the same TOEFL 2026 feedback on your own response — from $29 a month, cancel any time.
Level Up Your Email Writing
Your path to improvement
Master professional email writing with our expert guides. Learn the perfect structure, tone, and phrases to score 5/5 every time.
Email Writing Guide
Professional tone and structure for the Write an Email task
GuideTips
TOEFL Writing Templates
Effective templates and phrases for TOEFL writing
GuideTemplates
Common Grammar Mistakes
Top grammar errors that hurt your TOEFL score
GuideTips
Every great writer was once a learner. Keep improving!