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Back to SamplesWrite an Email — Sample
FairPartially Successful

The email adequately addresses the heating issue and requests repairs, but it lacks detail and has noticeable grammatical errors. The tone is polite, but the syntax and vocabulary could be improved for clarity.

19 / 30

Intermediate

Content

3/5

Breakdown

Clear purpose3/5
Complete response3/5
Addresses requirements3/5

Working well

  • Clear identification of the problem — “Recently, you noticed that the heating system is not working properly
  • Acknowledgement of the problem's impact — “the temperature in your apartment drops significantly at night
  • Request for a timeline — “Request a specific timeline for repairs

To improve

  • Vague description of the heating problem Try: Provide specific details about the issue, such as 'The heating system fails to maintain a consistent temperature, dropping below 60°F at night.'
  • Unclear request for temporary solutions Try: Clearly request temporary solutions, for example, 'Could you provide space heaters or suggest other temporary measures until the heating system is fixed?'

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