Back to SamplesWrite an Email — Sample
4.0/ 5
GoodGenerally Successful
The email effectively communicates the issue and maintains a polite tone, fulfilling all requirements. However, minor grammatical errors and some awkward phrasing limit its overall effectiveness.
25 / 30
Advanced
Content
4/5Breakdown
Clear purpose4/5
Complete response4/5
Addresses requirements4/5
Working well
- Clear explanation of the issue — “Recently, I ordered a water bottle from your shop (my transaction ID is 8788898), and the delivery status has been marked as delivered. However, we never received the package.”
- Direct request for resolution — “Would it be possible to either refund or reship?”
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