Back to SamplesWrite an Email — Sample
5.5band est.
ExcellentGenerally Successful
4.5/5 on the ETS 0-5 rater rubric
The email is well-structured and addresses the task effectively, with a clear request for resolution. Minor improvements in vocabulary and sentence complexity could enhance the overall quality.
Reach120 practice band estimate — not an official ETS score How we estimate
27 / 30
legacy comparison · pre-2026 scale
Content
4/5Breakdown
Clear purpose4/5
Complete response4/5
Addresses requirements4/5
Working well
- Clear explanation of the issue — “I believe this is a misdelivery: the delivery photo in the tracking email shows a blue front door, while my building's entrance is glass, and my neighbors have not received any package for me either.”
- Direct request for resolution — “could you please either reship the same item with express delivery or issue a full refund?”
To improve
- Lack of specific language Try: I can provide the tracking screenshots upon request.
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