Skip to main content
Back to SamplesWrite an Email — Sample
GoodGenerally Successful

4.0/5 on the ETS 0-5 rater rubric

The email is well-structured and addresses all necessary points clearly. Minor language inaccuracies and a lack of sophisticated vocabulary prevent it from reaching a higher score.

Reach120 practice band estimate — not an official ETS score How we estimate

25 / 30

legacy comparison · pre-2026 scale

Content

4/5

Breakdown

Clear purpose4/5
Complete response4/5
Addresses requirements4/5

Working well

  • Clear order number provided — “Provide your order number
  • Detailed explanation of the issue — “Explain the difference between the model you ordered and the one you received

To improve

  • Improper capitalization Try: Mehran Shayeq

Score your own writing

Get the same TOEFL 2026 feedback on your own response — from $29 a month, cancel any time.

Score my writing

Level Up Your Email Writing

Your path to improvement

Master professional email writing with our expert guides. Learn the perfect structure, tone, and phrases to score 5/5 every time.

Every great writer was once a learner. Keep improving!