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Back to SamplesWrite an Email — Sample
ExcellentGenerally Successful

4.5/5 on the ETS 0-5 rater rubric

Clear, well-organized refund request hitting all requirements with specific, relevant details and near-flawless grammar. Slightly generic phrasing in places keeps it from top-tier sophistication.

Reach120 practice band estimate — not an official ETS score How we estimate

28 / 30

legacy comparison · pre-2026 scale

Content

4.5/5

Breakdown

Clear purpose4.5/5
Complete response4.5/5
Addresses requirements4.5/5

Working well

  • Clear purpose and context — “I am writing to request a full refund of the $150 fee I paid for the Digital Marketing Mastery workshop held on September 15, 2023, because the session did not deliver what the advertisement promised.
  • Specific details — “The workshop began well behind schedule, and the guest speaker listed in the programme never attended.

To improve

  • Lack of elaboration Try: Expand on how the lack of hands-on exercises and personalized feedback affected your learning experience and expectations.

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