Write an Email — scored sample answer
You ordered a set of textbooks titled 'Advanced Business…
4.0/5 on the ETS 0-5 rater rubric
The email is well-structured and addresses all necessary points with a clear and polite tone. The language is accurate, but the vocabulary and syntax could be more varied and sophisticated to achieve a higher score.
Reach120 practice band estimate — not an official ETS score How we estimate
24 / 30
legacy comparison · pre-2026 scale
Content
4/5Breakdown
Working well
- Clear purpose and context — “I am writing to inquire about the books that I purchased on September 20th.”
- Call to action — “I kindly request that you consider possible solutions to this problem.”
To improve
- Lack of elaboration Try: this situation is adversely affecting my ability to prepare for my upcoming business communication course, which begins on October 15th, and complete my academic assignments on time.
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