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Back to SamplesWrite an Email — Sample
GoodPartially Successful

The email effectively communicates the issue with the printer and requests assistance, showing a clear understanding of the task. However, grammatical errors and limited syntactic variety detract from the overall quality of the response.

22 / 30

Intermediate

Content

4/5

Breakdown

Clear purpose4/5
Complete response4/5
Addresses requirements4/5

Working well

  • Clear description of the problem — “The printer has worked well for the past 3 days but suddenly it no longer prints any image or words clearly and starts making an alarm sound when asked to reprint.
  • Attempted solutions — “I have tried restarting it multiple times and rebooting it as was advised in the manual given with it to no avail unfortunately, and the problem has continued.
  • Request for resolution — “Kindly help me resolve this issue or kindly offer a replacement as this is disrupting my daily work.

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