Write an Email — scored sample answer
You purchased tickets for a concert three weeks ago. Unfortunately…
3.5/5 on the ETS 0-5 rater rubric
The email effectively communicates the reason for the cancellation and requests a refund, but it suffers from grammatical errors and awkward phrasing that hinder clarity. Improving language accuracy and elaboration would enhance the overall effectiveness of the email.
Reach120 practice band estimate — not an official ETS score How we estimate
21 / 30
legacy comparison · pre-2026 scale
Content
3.5/5Breakdown
Working well
- Clear expression of regret — “I am really upset, because I love this show.”
- Willingness to provide documentation — “If you need any documents to prove my situation, please ask me.”
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