Write an Email — scored sample answer
You purchased a textbook from the campus bookstore, but your…
4.0/5 on the ETS 0-5 rater rubric
The email is well-structured and polite, effectively fulfilling the task requirements. While the language is clear and accurate, it could benefit from more sophisticated vocabulary and varied sentence structures to achieve a higher score.
Reach120 practice band estimate — not an official ETS score How we estimate
24 / 30
legacy comparison · pre-2026 scale
Content
4/5Breakdown
Working well
- Clear explanation of the need to return — “During the first few sessions, our professor changed the required textbook, and I am now looking for the Modern-Edge Physics textbook instead.”
- Request for information — “Additionally, please let me know the return process and inform me about the expected timeline.”
To improve
- Lack of specific details about the return policy Try: I placed the order seven days ago, which is within the bookstore's 7-day return policy. My request number is 555-TTKS.
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