4.0/5 on the ETS 0-5 rater rubric
The email is clear and addresses all required points effectively, demonstrating a good command of language. However, minor grammatical errors and a lack of sophisticated vocabulary limit its score.
Reach120 practice band estimate — not an official ETS score How we estimate
24 / 30
legacy comparison · pre-2026 scale
Content
4/5Breakdown
Working well
- Clear purpose — “I recently purchased a laptop from an online electronics store, but I received a different model than the one I ordered.”
- Request for instructions — “I would greatly appreciate it if you could provide instructions for returning the incorrect item.”
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