Write an Email — scored sample answer
You recently purchased a laptop from an online electronics store, but…
4.0/5 on the ETS 0-5 rater rubric
The email is well-structured and clearly communicates the issue, demonstrating adequate elaboration. Minor grammatical errors and a lack of varied sentence structures slightly detract from its overall effectiveness.
Reach120 practice band estimate — not an official ETS score How we estimate
24 / 30
legacy comparison · pre-2026 scale
Content
4/5Breakdown
Working well
- Clear purpose — “You recently purchased a laptop from an online electronics store, but the laptop you received is not the model you ordered.”
- Detailed explanation — “Explain the difference between the model you ordered and the one you received”
- Request for action — “Request instructions on how to return the incorrect laptop and receive the correct one”
To improve
- Capitalization error Try: Sincerely
- Lack of syntactic variety Try: Could you please clarify the differences between the model I ordered and the one I received?
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