Write an Email — scored sample answer
You purchased tickets for a concert three weeks ago. Unfortunately…
3.5/5 on the ETS 0-5 rater rubric
The email effectively communicates the request and maintains a polite tone, which is a strength. However, it suffers from grammatical errors and lacks sophisticated language, preventing it from achieving a higher score.
Reach120 practice band estimate — not an official ETS score How we estimate
21 / 30
legacy comparison · pre-2026 scale
Content
3.5/5Breakdown
Working well
- Clear Purpose — “I am writing this email because I bought tickets for the next event and I will not be able to attend it.”
- Request for Future Credit — “If there is an exception for my case, could you provide a credit for future events?”
To improve
- Lack of Elaboration Try: Due to the unfortunate passing of a close family member, I am unable to attend the event. I kindly request an exception to the non-refundable policy under these circumstances.
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