4.0/5 on the ETS 0-5 rater rubric
The email effectively communicates the issues with the new gym equipment and requests a solution, maintaining a polite tone throughout. However, minor grammatical issues and a lack of sophisticated vocabulary limit its score.
Reach120 practice band estimate — not an official ETS score How we estimate
25 / 30
legacy comparison · pre-2026 scale
Content
4/5Breakdown
Working well
- Clear Purpose — “I am writing to bring to your attention an issue regarding new machines.”
- Request for Action — “I would appreciate it if you could resolve the issue at your earliest convenience.”
To improve
- Lack of Specificity Try: These state-of-the-art machines are expected to function smoothly; however, they often stop abruptly or display error messages, which disrupts workouts.
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