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Back to SamplesWrite an Email — Sample

Write an Email — scored sample answer

Your local gym recently replaced several treadmills with new models…

GoodGenerally Successful

4.0/5 on the ETS 0-5 rater rubric

The email effectively communicates the issues with the new gym equipment and requests a solution, maintaining a polite tone throughout. However, minor grammatical issues and a lack of sophisticated vocabulary limit its score.

Reach120 practice band estimate — not an official ETS score How we estimate

24 / 30

legacy comparison · pre-2026 scale

Content

4/5

Breakdown

Clear purpose4/5
Complete response4/5
Addresses requirements4/5

Working well

  • Clear Purpose — “I am writing to bring to your attention an issue regarding new machines.”
  • Request for Action — “I would appreciate it if you could resolve the issue at your earliest convenience.”

To improve

  • Lack of Specificity Try: These state-of-the-art machines are expected to function smoothly; however, they often stop abruptly or display error messages, which disrupts workouts.

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