Write an Email — scored sample answer
You enrolled in an online course that was advertised as…
3.5/5 on the ETS 0-5 rater rubric
The email effectively communicates the writer's concerns and request for a refund, demonstrating an understanding of the task. However, grammatical errors and a lack of syntactic variety detract from the overall clarity and professionalism of the response.
Reach120 practice band estimate — not an official ETS score How we estimate
21 / 30
legacy comparison · pre-2026 scale
Content
3.5/5Breakdown
Working well
- Clear statement of issue — “Firstly,I started the classes knowing that they were beginner friendly but with time I have realised that is not the case.”
- Skill level description
To improve
- Lack of detailed elaboration Try: Firstly, I enrolled in the course because it was advertised as beginner-friendly. However, after completing the first two modules, I found the content to be too advanced for my current skills.
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