2.5/5 on the ETS 0-5 rater rubric
The email addresses the heating problem and requests repairs, but it lacks sufficient detail and contains multiple grammatical errors that hinder clarity. Additionally, the tone is somewhat appropriate, but the overall language quality is limited.
Reach120 practice band estimate — not an official ETS score How we estimate
15 / 30
legacy comparison · pre-2026 scale
Content
2/5Breakdown
Working well
- Expresses gratitude — “Thank you for your time and assistance.”
- Clear call to action — “I would be grateful if you considered my requirement and repaired my equipment as soon as possible, the deadline could be the next saturday.”
- Personal impact — “my daughter cought a flue recently because the temperature falled at night”
To improve
- Lack of detail Try: I wrote several emails to your service but did not receive any response. Could you please provide a quick solution?
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