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Back to SamplesWrite an Email — Sample
GoodPartially Successful

The email successfully conveys the necessary information and requests. However, it contains several grammatical errors and lacks sophisticated sentence structures, limiting its overall effectiveness.

22 / 30

Intermediate

Content

3/5

Breakdown

Clear purpose3/5
Complete response3/5
Addresses requirements3/5

Working well

  • Clearly states booking details and original flight information — “My name is John Peter. I have a paid online ticket from NJ to Boston on tuesday 03/21/2024 3:30 pm ticket number is ew2224rr54.
  • Clearly explains the reason for the change request — “Unfortunately, my business meeting has been rescheduled to 03/22/2024, and I need to change my flight date.
  • Asks about options for rescheduling or credits — “Could you assist me please, to change it or the semi-refund options you provide?

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