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Back to SamplesWrite an Email — Sample
GoodGenerally Successful

This email effectively communicates the issues and request for a refund. The language is clear and appropriate for the context, and all task requirements are met. Minor enhancements in sentence structure complexity could elevate the response further.

25 / 30

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Content

4/5

Breakdown

Clear purpose4/5
Complete response4/5
Addresses requirements4/5

Working well

  • Clear and direct purpose statement — “I am writing to express my dissatisfaction regarding the 'Digital Marketing Mastery' workshop I attended on September 15, 2023, and to request a full refund of the $150 fee.
  • Specific and detailed enumeration of issues — “The workshop was advertised as having hands-on sessions and personalized feedback, but I found it to be poorly organized with no interactive elements or feedback provided. Additionally, the workshop started late, and the promised guest speaker did not attend.

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