3.5/5 on the ETS 0-5 rater rubric
The email effectively communicates the issues with the new treadmills and their impact on users. However, grammatical errors and some awkward phrasing detract from the overall clarity and professionalism of the message.
Reach120 practice band estimate — not an official ETS score How we estimate
21 / 30
legacy comparison · pre-2026 scale
Content
3.5/5Breakdown
Working well
- Clear identification of issues — “New treadmills can stop very suddenly after pressing the STOP button, which can be potentially dangerous.”
- Request for action — “Specifically, could we either replace new trademills with old ones or provide compensation to members?”
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