Skip to main content
Back to SamplesWrite an Email — Sample
GoodPartially Successful

The email effectively communicates the issue and includes necessary details, but it suffers from a critical error in the order number and some minor language inaccuracies. Overall, it demonstrates adequate understanding of the task but lacks the sophistication needed for a higher score.

22 / 30

Intermediate

Content

4/5

Breakdown

Clear purpose4/5
Complete response4/5
Addresses requirements4/5

Working well

  • Clear identification of the issue — “the battery does not hold a charge for more than two hours, which is much shorter than the advertised eight hours.
  • Expresses anticipation for a response — “I look forward to your response at your earliest convenience.

To improve

  • Incorrect order number Try: My order number is TP12345.

Score your own writing

Get the same TOEFL 2026 feedback on your own response — from $29 a month, cancel any time.

Score my writing

Level Up Your Email Writing

Your path to improvement

Master professional email writing with our expert guides. Learn the perfect structure, tone, and phrases to score 5/5 every time.

Every great writer was once a learner. Keep improving!