Write an Email — scored sample answer
You purchased tickets for a concert three weeks ago. Unfortunately…
3.5/5 on the ETS 0-5 rater rubric
The email demonstrates a clear intent and polite tone, effectively addressing the cancellation request. However, it suffers from several grammatical errors and awkward phrasing that hinder clarity and professionalism.
Reach120 practice band estimate — not an official ETS score How we estimate
21 / 30
legacy comparison · pre-2026 scale
Content
3.5/5Breakdown
Working well
- Clear purpose — “I amwriting to submit a cancellation request for my tickets order number 12345 due to a family emergency.”
- Acknowledgment of policy — “I acknowledge that the website states that tickets are non-refundable.”
Answer this prompt yourself
Write your own answer to this question and get the same TOEFL 2026 feedback — from $7.49 every one week, cancel any time.
Level Up Your Email Writing
Your path to improvement
Master professional email writing with our expert guides. Learn the perfect structure, tone, and phrases to score 5/5 every time.
Email Writing Guide
Professional tone and structure for the Write an Email task
TOEFL Writing Templates
Effective templates and phrases for TOEFL writing
Common Grammar Mistakes
Top grammar errors that hurt your TOEFL score