Write an Email — scored sample answer
You recently purchased a laptop from an online electronics store but…
3.5/5 on the ETS 0-5 rater rubric
The email effectively communicates the issue and includes necessary details, but the elaboration could be more specific. There are several grammatical errors, such as 'orderd' instead of 'ordered' and 'bout' instead of 'about', which detract from the overall clarity.
Reach120 practice band estimate — not an official ETS score How we estimate
21 / 30
legacy comparison · pre-2026 scale
Content
3.5/5Breakdown
Working well
- Clear identification of the issue
- Order details provided — “The order number is TP123546.”
To improve
- Lack of elaboration Try: Could you please provide detailed instructions on how to return the incorrect item and receive the correct model? I am eager to resolve this issue promptly.
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