Back to SamplesWrite an Email — Sample
3.5/ 5
GoodPartially Successful
The email effectively communicates the issue and includes necessary details, but the elaboration could be more specific. There are several grammatical errors, such as 'orderd' instead of 'ordered' and 'bout' instead of 'about', which detract from the overall clarity.
22 / 30
Intermediate
Content
3.5/5Breakdown
Clear purpose3.5/5
Complete response3.5/5
Addresses requirements3.5/5
Working well
- Clear identification of the issue — “I am writing to complain about receiving the wrong laptop model, which I recently purchased from your store.”
- Order details provided — “The order number is TP123546.”
To improve
- Lack of elaboration Try: Could you please provide detailed instructions on how to return the incorrect item and receive the correct model? I am eager to resolve this issue promptly.
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