Write an Email — scored sample answer
You purchased a textbook from the campus bookstore, but your…
3.5/5 on the ETS 0-5 rater rubric
The email effectively communicates the need to return the textbook and addresses the return process. However, it suffers from grammatical errors and lacks specific details, which detracts from its overall effectiveness.
Reach120 practice band estimate — not an official ETS score How we estimate
21 / 30
legacy comparison · pre-2026 scale
Content
3.5/5Breakdown
Working well
- Clear explanation of the need to return the textbook — “This is because, my professor of Prosthodontics decided to change the book to another one.”
- Expresses gratitude — “Thank you for your time and consideration,”
To improve
- Vague request for return policies Try: Could you please provide details on the return process and any potential penalties for late returns?
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