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Back to SamplesWrite an Email — Sample

Write an Email — scored sample answer

You accidentally spilled coffee on a library book while studying at a…

GoodPartially Successful

3.5/5 on the ETS 0-5 rater rubric

The email effectively communicates the situation and requests guidance on next steps, demonstrating an understanding of the task. However, grammatical errors and awkward phrasing detract from the overall clarity and professionalism of the message.

Reach120 practice band estimate — not an official ETS score How we estimate

21 / 30

legacy comparison · pre-2026 scale

Content

3.5/5

Breakdown

Clear purpose3.5/5
Complete response3.5/5
Addresses requirements3.5/5

Working well

  • Honesty in reporting the incident — “I spilled coffee on the course book.”
  • Clear request for guidance — “I would like to know if I can pay for the damages incurred by any means or do I need to provide a replacement?”

To improve

  • Lack of detailed damage description Try: I noticed that the first two pages of the book were wet and slightly wrinkled

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