Write an Email — scored sample answer
You recently bought a printer from an online electronics store, and…
3.5/5 on the ETS 0-5 rater rubric
The email effectively communicates the issue and requests assistance, demonstrating a clear intent. However, it suffers from grammatical errors and awkward phrasing, which detracts from overall clarity and professionalism.
Reach120 practice band estimate — not an official ETS score How we estimate
21 / 30
legacy comparison · pre-2026 scale
Content
3.5/5Breakdown
Working well
- Clear description of the problem — “However, it began showing some issues after.”
- Attempt to resolve the issue — “I have tried to restart it and checked on the internet to get a solution.”
To improve
- Lack of specificity in problem description Try: Specify the exact error messages or issues encountered, such as 'the printer displayed an error code E05 and refused to connect to any device.'
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