Write an Email — scored sample answer
You recently attended a 'Digital Marketing Mastery' workshop…
3.0/5 on the ETS 0-5 rater rubric
The email covers all necessary points but lacks detailed elaboration and contains several language errors. The syntax is simple, and while the tone is polite, the language quality needs improvement for a higher score.
Reach120 practice band estimate — not an official ETS score How we estimate
18 / 30
legacy comparison · pre-2026 scale
Content
3/5Breakdown
Working well
- Clear request for refund — “I would like to request a refund due to the fact that the service did not meet my expectations”
- Call to action — “I would be grateful if you could respond as soon as possible.”
To improve
- Lack of specificity Try: the workshop started late, lacked interactive elements, and did not provide the promised guest speaker.
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