Refund request for enrolled course

Respected Sir/Madam I am writing to inform you about the language course in your institution, in which I am enrolled. Firstly,I started the classes knowing that they were beginner friendly but with time I have realised that is not the case. Currently I am at level A1 whereas, the programe is being taught on b2 level, which is significantly harder for me to keep up with. Kindly provide comprehensive details regarding how to get a refund and whether I am eligible for a full or partial refund. Looking forward to your response, Regards, [name withheld]

Dear support center, I hope this email finds you well. My name is [name withheld]. I recently applied for your program. Even though, after completing the first two modules, I realized the content is too advanced for my level. The course was advertised as beginner-friendly, but it includes advanced topics. Actually, I am a beginner because I don't have experience with this class. For example, the modules cover complex coding techniques that I have not encountered before. I would greatly appreciate it if you could revise my request and consider a full or partial refund. My phone number is 080-4697-5555. If you want more detailed information, could you call this phone, please? Thank you for your time and consideration. I look forward to your response at your earliest convenience. Best regards, [name withheld].

I am writing this email regarding an online course, which I enrolled in a few days ago. I would like to inform you that this course did not meet my expectations. I believe there are some concepts too advanced for me and my current level. I am in the first year of my career, and I think for that reason I could not understand everything in your online classes. Therefore, I would like to ask you for a partial or full refund on my credit card. I understand this requirement could be unfair for other people, but I have to tell you that this course was advertised as beginner - friendly. However, I found some difficulties and complex concepts during my classes. Thank you so much for your time and dedication. Best regards [name withheld]