Urgent: Heating System Issue in Apartment 4B

To whom it may concern, I hope this message finds you well. I am writing this e-mail because have been living in your apartament for three months. Nonetheless, since the beginning, the heating system is not turning on. In my opinion, the main cause is the engine, which is old and doesn't work anymore. Unfortunately, this issue is afecting my routine because I usually work in home office and it is impossible to develop any activity in winter season due to the low temperatures. Thus, I urgently request a repair next Monday, from nine am to five pm. Furthemore, I need some temporary solution because I cannot support this severe cold anymore. Thank you for your time and consideration. I look forward to hearing from you. Best regards, [name withheld].

Dear Administration. I hope this message finds you well. I am writing to let you know about my concerns with the heating system along three months, it didn't work and my daughter cought a flue recently because the temperature falled at night and that affected my childs, for thsi reason I wrote several emails with your service but I didn't received any answer to encounter a quick solution. I would be grateful if you considered my requirement and repaired my equipment as soon as possible, the deadline could be the next saturday. Thank you for your time and assistance. I look forward hearing from you soon. Best regards [name withheld].