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Write an Email · band 5.0

What a band 5.0 TOEFL Write an Email answer looks like

Each answer below responds to a DIFFERENT prompt and was scored at band 5.0. Read across them rather than down one: what the band looks like is the thing they have in common.

Write an EmailBand 5.0 of 6

What this band means

On the 1–6 reporting scale

Band 5.0 on the TOEFL Write an Email task, shown through answers to different prompts that Reach120 scored at that band. Bands are Reach120 practice estimates on the 1–6 reporting scale.

≈ 24/30 on the pre-2026 comparison scale — a comparison estimate only, not the current reporting format.

Reach120 practice band estimate — not an official ETS score How we estimate

Reach120 is an independent practice tool. It is not affiliated with, endorsed by, or approved by ETS, and it does not provide official TOEFL® test scores.

TOEFL® is a registered trademark of ETS. This product is not endorsed or approved by ETS.

Answers scored at band 5.0

One per prompt

Incorrect Laptop Model Received

Band 5.0

Dear Support Electrostore, I hope you are doing well, and I apologize for disturbing you. Recently, I bought a laptop from your website, but I got a different version. I chose the new type, and I obtained the version of last year. My order number is 123456. Therefore, I would like to change this computer, because I paid for a better…

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Order Issue: Incorrect Laptop Received

Band 5.0

Dear Support at Electronmart, I hope you are doing well, and I apologize for disturbing you. Recently, I ordered a laptop online from your website. However, the laptop I received is not the version I bought. My order number is 123456. The design that I chose was new, and the type I received was from last year. Could you give me more…

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Feedback on Online Course Experience

Band 5.0

Dear course administrators, I hope this message finds you well. I wanted to share a few suggestions for improving the online course offered by your university. To begin with, I really appreciate the useful learning materials and activities that enable students to stay focused and develop practical skills. Moreover, the course has…

What worked

  • Clear appreciation of course content
  • Specific mention of skill enhancement

What cost points

  • Lack of specificity in technical issues
  • General suggestion for improvement
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Scholarship Application Status Inquiry

Band 5.0

Dear Scholarship Committee, I hope this message finds you well. My name is [Your Full Name], and I recently applied for the merit-based scholarship offered by your foundation. I submitted my application on [application date], and my application ID/reference number is [application ID or reference, if any]. I understand that decisions were…

What worked

  • Clear identification and reference
  • Expression of interest

What cost points

  • Lack of sophisticated vocabulary
  • Repetitive phrasing
Read this answer in full on its prompt page

Interest in Joining Eco Warriors Club

Band 5.0

Dear Jamie Lin, I hope this email finds you well. My name is [name withheld], and I am a sophomore majoring in environmental science at Greenfield University. I am interested in joining the Eco Warriors Club because I want to learn more about sustainable practices and contribute to a greener campus. I heard about the club during the annual…

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Clarification on Wave-Particle Duality

Band 5.0

Dear Dr. Carter I hope this message finds you well. I am writing to inquire about the key concepts of wave-particle duality. Additionally, I would appreciate it if you could clarify the requirements and provide further information about the matter. Moreover, I would appreciate it if you could recommend some useful resources for a better…

What worked

  • Clear request for clarification
  • Request for additional resources

What cost points

  • Overly formal and wordy expression
  • Lack of specificity in the request for clarification
Read this answer in full on its prompt page

Missing Package - Order #98765

Band 5.0

Dear Customer Service Team, I am writing about order #98765, which contains a birthday gift for my sister. The tracking system shows that the package was delivered yesterday, but I have not received it. I believe it was delivered to the wrong address because the delivery photo shows a doorstep that I do not recognize that. I checked…

What worked

  • Clear purpose
  • Explanation of the situation

What cost points

  • Grammatical error
  • Lack of gratitude
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Request for Book Loan Extension

Band 5.0

Dear Library Staff, I am writing to apologize for returning the book late. I borrowed the book for my research project, but I still need it to finish my paper. I understand that this is a rare book, and I am very sorry for keeping it longer than expected. The book is still in good condition. Would it be possible to extend the loan for…

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Questions About Spain Exchange Program

Band 5.0

Dear Program Coordinator, My name is [name withheld], and I am a Grade 10 student interested in applying for the study abroad program in Spain next semester. I have read the information on the program website, but I still have a few questions before submitting my application. First, could you tell me more about the housing arrangements? I…

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A friendly request regarding evening noise

Band 5.0

Dear Sir in apartment 304 I am your next door neighbour from apartment 305. I am writing to firstly ,welcome you into the neighbourhood and secondly, ask you to kindly maintain a lower level of noise in the evenings. I am a mother of a small 5 month old child and for the past few days it has been extremely difficult to put my daughter to…

What worked

  • Clear introduction
  • Polite tone

What cost points

  • Awkward phrasing
  • Lack of clarity in time suggestion
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Problem using submission form

Band 5.0

Dear editor, Good morning. I hope this email finds you well. I am writing to express my interest in this magazine, as I am passionate about the weekly editions and the published poems. This journal inspires me, and most of the readers to improve our knowledge in literature. I have submitted two of my poems as requested. However, I had…

What worked

  • Expresses appreciation for the magazine
  • Clear description of the problem

What cost points

  • Awkward phrasing
  • Lack of specificity in request
Read this answer in full on its prompt page

Late Registration Inquiry - Graduate Student

Band 5.0

Dear Conference Organizer, I hope you are doing well. My name is [name withheld], and I am a graduate student in Mechanical Engineering with a focus on manufacturing processes and materials research. My academic interests include advanced manufacturing, thermoelectric systems, and sustainable materials. I recently learned about your…

What worked

  • Clear introduction
  • Alignment of interests

What cost points

  • Lack of sophisticated vocabulary
  • Repetitive phrasing
Read this answer in full on its prompt page

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Reach120 is an independent practice tool. It is not affiliated with, endorsed by, or approved by ETS, and it does not provide official TOEFL® test scores.

TOEFL® is a registered trademark of ETS. This product is not endorsed or approved by ETS.